Teleworking and remote management: 3 concrete tips

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Image credit: Elf-Moondance – image cropped by Nicomak / License Pixabay

Who says telework, says online meetings, multiplication of emails and asynchronous tools. All these tools and communication channels imply remote management. We are no longer in the same place at the same time. The “company office” is divided into as many places as there are people on the team. This implies a change not only in the way of working on a daily basis, of communicating with colleagues, etc. but also in the way of managing the teams. Managers are therefore directly impacted in their skills and technical knowledge when it comes to teleworking. Telework and remote management therefore go hand in hand.

Telework has many advantages: social, societal, economic but also environmental. It acts both on the reduction in the use of means of transport (cars, public transport, etc.) and on the well-being of employees… while being able to even prove to be a vector of savings for the company. A tool that has its place in the modern world of work!

Remote management is a skill like any other. It can be learned and you can constantly improve and improve your skills on it! All you need to do is have the tools and be trained by professionals who are experts in the subject. To broach the subject well, here are three tips so that teleworking and remote management can rhyme with serenity in your work team!

Clearly identify communication channels

This may seem trivial, but this is nevertheless a fundamental decision. Indeed, the choice of communication tools will have a very strong impact on the dynamics between the members of your team and their interactions. In order to better choose communication tools and channels, one must be aware of synchronous and asynchronous temporality. An asynchronous tool allows everyone to work at their own pace. He or she becomes aware of the information transmitted at a time that he or she defines. This is for example the case for emails. A synchronous tool, on the other hand, requires an immediate response. This is for example the case with instant messaging such as Slack or Telegram.

Elf-Moondance – image cropped by Nicomak / License Pixabay

For each communication channel, define a concrete use for it. For example, important information that must be kept track of is transmitted via e-mail. Or, the transmission of informal information on cases is done by telephone. It is up to your team to define, all together, what is best! To avoid frustration and miscommunication, set a maximum time frame after which a request should be processed. Two working days for emails, half a day for instant messages on Slack, etc.

Good practice

Do not multiply the communication tools! Sometimes the simplest way is still the best way to approach the problem at hand.

Benevolence as the basis of serene team management

Today, technology allows us to monitor online almost more than if your employees were in the same room as you. Green dot on the instant messaging software, program that runs in the background on the computer and that checks that your team is “working” on its files instead of scrolling Facebook, … The possibilities are almost endless. However, nothing is worse than feeling spied on by your boss. Trust and autonomy are two essential factors when it comes to the commitment of the members of a work team. Even if it scares you, trust them! The vast majority of people want to do their job well and are quite capable of taking responsibility. Management by objectives or results is a management method that focuses on results and can allow you to let go little by little. However, be careful: autonomy and confidence does not mean leaving people alone on projects. Your team members still need day-to-day support. As a manager, you have to be there for them actively.

Good practice

Find a fun and very short way to take regularly (at best, on a daily basis!) temperature of the well-being of your teams ! This can be via a “weather tour” at the start of each meeting or an online tool.

Create informal links for a more committed team spirit

The 4 aspects of well-being at work, based on the SLAC model, identify CONNECTION as an essential factor. A real commitment and feeling of belonging to a work team is not only built on moments of pure work. Indeed, in order for real links to be created, spaces for informal exchanges must exist. This is what will strengthen the bonds of the team and, in the end, create more fluid communication, greater trust between and towards colleagues, a more obvious appreciation of the work of others… These spaces for exchanges and sharing is best done face-to-face. There are different ways to approach this aspect of remote management. It’s up to you to find the one that best suits your team. For example, you can set up one day a week or a fortnight of common presence at the office. This day, identified as a “friendly” day, you can for example get into the habit of bringing croissants to share a coffee with your colleagues in the morning. The establishment of certain rituals in daily life also helps to develop this team spirit. This is for example the concept of Scrum. But beware: we are talking here about informal moments of exchange and building of links. You can also organize friendly team-building days on a regular basis: every quarter, for example.

Good practices

If face-to-face meetings are really impossible, there are apps that allow you to recreate spaces for informal online exchanges.

Conclusion

The Covid-19 pandemic has dramatically accelerated the transition of working methods towards a more technological version, more independent of geographical locations. This implies a change in particular in the ways of working but also in management. It’s not always easy to find your way around when you’re a manager! Nicomak has been a specialist in remote management and responsible management for almost 15 years. It is therefore with pleasure that our consultants will accompany you and coach you in learning remote management. Like any other skill, this is a methodology to learn. Nicomak introduced teleworking within it long before the health crisis. Our experts know what they are talking about because it is their daily life! Contact us today to start the discussion on the subject!

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Ryan Renshaw is a multifaceted blogger with a passion for lifestyle, business, health, gaming, and everything in between. With his blog, https://ryanrenshaw.com.au/, Ryan shares his insights and experiences in these areas, offering readers a unique perspective on a range of topics. He has a keen eye for detail and a natural flair for writing, which allows him to engage his audience and convey his ideas with clarity and precision. Ryan is a dedicated and driven individual who is constantly exploring new ideas and pushing the boundaries of what is possible. Through his blog, he inspires others to do the same, encouraging them to live their best lives and pursue their passions with passion and determination.

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